TERMS OF SERVICE

 
Girls Studying

1. TERMS

By accessing tutoring and coaching servies and the website at https://thestudentmindsetacademy.co.uk, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. USE LICENCE

Permission is granted to temporarily download one copy of the materials (information or software) on The Student Mindset Academy website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:

modify or copy the materials;

use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

attempt to decompile or reverse engineer any software contained on The Student Mindset Academy website;

remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or "mirror" the materials on any other server.

This licence shall automatically terminate if you violate any of these restrictions and may be terminated by The Student Mindset Academy at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. DISCLAIMER

The materials on The Student Mindset Academy website are provided on an 'as is' basis. The Student Mindset Academy makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, The Student Mindset Academy does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. LIMITATIONS

In no event shall The Student Mindset Academy or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on The Student Mindset Academy website, even if or a The Student Mindset Academy authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. ACCURACY OF MATERIALS

The materials appearing on The Student Mindset Academy website could include technical, typographical, or photographic errors. The Student Mindset Academy does not warrant that any of the materials on its website are accurate, complete or current. The Student Mindset Academy may make changes to the materials contained on its website at any time without notice. However The Student Mindset Academy does not make any commitment to update the materials.

6. LINKS

The Student Mindset Academy has not reviewed all of the sites linked to its website or recommended in tutoring services and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Student Mindset Academy of the site. Use of any such linked website is at the user's own risk.

7. MODIFICATIONS

The Student Mindset Academy may revise these terms of service for its website at any time without notice. By using this website and services you are agreeing to be bound by the then current version of these terms of service.

8. GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of London and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

9. PAYMENT PLAN

By entering in to a payment plan with The Student Mindset Academy you agree to pay the agreed amount, on the agreed day until the end of the agreed term which is 12 months from the start date. Monthly payments are payable a month in advance. You can at any time request to pay the full balance please email info@thestudentmindsetacademy.co.uk for a settlement figure.


10. REFUNDS AND CANCELLATIONS

The Student Mindset Academy prides itself in delivering the highest quality tutoring and coaching services. However, if you are not entirely satisfied with any aspect of the service then initially please contact info@thestudentmindsetacademy to discuss.

The Student Mindset Academy endeavours to match the tutor with the student to the best of their ability. If you have a query then please contact us and adjustments can be suggested.

If you wish to discontinue working with The Student Mindset Academy then a term’s notice is required.


11. CHANGES TO SCHEDULED TUTORING AND COACHING TIMES

The times and days for tutoring and coaching are agreed with The Student Mindset Academy in advance of commencing services.

This will include whether the sessions are online or face to face.


We recognise, however, that there are times when are unforeseen circumstances mean that alterations may be needed. This could include changing the date or time OR moving a session online due to illness.


Where this happens from our end, The Student Mindset Academy will provide as much notice as possible and will reschedule the session or will send online zoom details.


If a student needs to postpone a session then a period of no less that 48 hours is required in order to be able to reschedule the planned session.


If 24 hours is given by the student then The Student Mindset Academy will do its upmost to reschedule the session.

If less than 24 hours notice of a need to change the session then The Student Mindset Academy will do its very best to rearrange the session but this may not be possible and the session will still be chargeable.


The students’ tutoring and coaching sessions will aimed to be booked at the same recurring time each week, although there can be flexibility on this if notice is given and tutors can accommodate this.

Our commitment to you

Whether this is face to face OR online:


To support your learning and experience to the best of our ability


To adapt teaching styles to match your learning style


To provide tips and strategies to help support exam preparation, mindset and confidence


To take account of any additional learning needs and requirements


To be punctual


To provide access to group coaching calls once a month


As well as receiving tuition and coaching services from The Student Mindset Academy you will also receive access to a group coaching session fortnightly. Dates and times will be scheduled at least a month in advance.


By signing these terms you agree to the recording taking place of any Live Training and the Group sessions and audio only recordings being added to the online portal.


You need to register for any group sessions using the links in your Orientation Module of THE STUDENT MINDSET ACADEMY portal. It is your responsibility to ensure these session are added to your calendar (zoom will do this automatically for you if you allow it to).

Your commitment and personal responsibility

Ways you can do this whether face to face OR online are:

Attend the tutoring or coaching session prepared and ready to learn

Attend the group coaching calls where possible - first names only on zoom

Ask questions if you are not sure about something - there is no such thing as a silly question.

Be on time for your sessions - make sure you have zoom details for any online sessions

Be prepared! - Make sure you have a pen and notebook or a laptop, drink and no distractions. If you require other equipment or resources to support additional learning needs then please make sure you have these available for the session.

Although really unlikely, if there is an issue which arises which results in legal action, please be aware that our liability is limited to the amount you have paid for the programme. We are also not liable for any indirect, consequential or special loss (including loss of profit or revenue). This doesn’t limit or exclude our liability for death or personal injury caused by negligence.W


Privacy & Confidentiality

Tutoring and coaching sessions are a safe place to share any ideas, concerns and challenges, and everything communicated will be treated with the strictest of confidence unless The Student Mindset Academy deem it necessary to raise concerns for the safety of the student. KCSIE 2022


Any online coaching group sessions are also a safe space to share ideas and concerns about learning but fall under the same guidelines as above.


Anyone seen to be breaking this confidence will be removed from the programme immediately, with no refunds given.


Everyone is encouraged to support one another in a safe environment.


Your data is kept confidential at all times and is of the utmost importance to us. The Student Mindset Academy is based on protecting client confidentiality and managing sensitive personal information. Whether from an initial enquiry email, any phone calls, through to any contact you have with The Student Mindset Academy team, your privacy is our top priority.


Absolutely no personal information that is provided will be ever shared with any third party, and only team members internally if necessary. We send occasional marketing emails to update you of relevant services you have shown interest in. You reserve the right to unsubscribe at any time in any email sent. All information provided will only be used to contact you on occasion and possibly send you information and useful articles related to your query with us.


For more information on how we process your personal data, please read our privacy policy: https://www.thestudentmindsetacademy/privacy-policy

Copyright

All material, text, images, videos, audio, downloads (basically everything) found within The Student Mindset Academy is for use within tutoring and coaching sessions only.

The Legal Bit

This contract is just between you and us. No one else has any rights under this agreement.


If one of us wants to send the other a notice under this agreement, we’ll send it to the other’s last known contact email address, and it will be deemed delivered when it has been transmitted.


English law governs this agreement and, if there is a dispute (hopefully not!), the English courts will have exclusivity over hearing it.